User Happiness Manager (Customer Service Manager)

Gamekit is the biggest reward platform for gamers worldwide - over 15 mln registered users and more than $3 mln in rewards. . We’re passionate about changing the future of the gaming market and we’re looking for people who share that passion!

As a User Happiness Manager you will:

• deeply care about user experience and solving users problems is your natural reflex,
• listen to users voice attentively and proactively identify improvement areas,
• be a great boss and leader who knows how to motivate and mentor a dispersed team,
• use big picture thinking and recommend applicable solutions.

And to do so you:

• have passion for gaming and gaming communities (not optional!),
• have min. 2 years of experience in a relevant role,
• have min. 1 year of experience in people management,
• have advanced troubleshooting and multi-tasking skills,
• have strong communication skills,
• speak English & Polish fluently.

What's in it for you:

• challenge of impacting the world of 2 billion gamers worldwide,
• autonomy and ability to define your role,
• openness to new ideas and changes,
• space for constructive discussions,
• well located modern office (Hala Koszyki),
• best in class open-minded team.

Let's meet!
Click here:
https://gamekit.applytojob.com/apply/ONcpfnE2l0/User-Happiness-Manager-Customer-Service-Manager?source=skillshot