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Customer Support Intern (Paid Internship)

dla Reality Games (Kraków)

Inne Zarządzanie


JUNIOR CUSTOMER SUPPORT (Paid Internship)

Reality Games is a new and exciting mobile gaming studio.
https://www.youtube.com/watch?v=5a3JGhpIJA4

Our Games:
Landlord Real Estate Tycoon, TOP RANKED worldwide property trading game
https://itunes.apple.com/us/app/landlord-2/id950949627
https://play.google.com/store/apps/details?id=com.landlordgame.tycoon

In progress:
Weather Gambler – Free to play gambling game about Weather
Speculate – Free to play Social Media Stock Market Game

Outline of Responsibilities
• You will work on engaging our community of 4 000 000 players, and hopefully in next few months this number will go in to ten millions.
• Providing high level customer service.
• Answering emails from players having problems with the game.
• Manage all user support enquiries, queries, questions and feedback.
• Identify frequently asked questions within the community and creating relevant articles, tutorials, videos.
• Assist with monitoring and reporting on key performance indicators.

Skills of Candidate
We believe you love games as we do, most of the things you will learn during your training.
We expect that you will have:
• Excellent written and verbal communication skills.
• Motivated with the ability to work independently and effectively manage workload.
• Excel knowledge
• Forum software knowledge

Ideal Level of Experience and Compensation
This is a paid, full-time internship for 3 months
For the right person, this internship has the ability to put your career into hyperdrive working for a new gaming studio. Company is located in Kraków, Ruczaj District at Małopolska Information Technology Park (MPTI)
http://mpti.krakow.pl

How to Apply
If you are interested, please send few words about yourself to zbig (at) wearerealitygames.com


Zobacz więcej ofert dla Reality Games

Data publikacji: 2017-01-06

Liczba zgłoszeń: 0

Ofertę obejrzano: 230 razy

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