Player Support with German

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Huuuge Games -- global, fast-growing, Free-to-Play developer & publisher on a mission to Mars!

Join Huuuge Games and get your ticket to take part in one of the greatest stories ever told on gaming. We at Huuuge Games are all about making truly social mobile games, and people who love games and dream about building games played globally by millions are who we are looking for.

We focus on creating superior real-time social gaming experiences and right now we are busy turning Free-to-Play casinos truly social and exciting for broad global audiences.

PLAYER SUPPORT WITH GERMAN
Location: Szczecin

Responsibilities:

• resolving problems with our games reported through the player support center, support for the players, responding to their messages through social network, e-mails and chat,
• gathering players' opinions and supporting the developers during making improvements to the games based on the aforementioned opinions,
• monitoring and moderating previously mentioned communication platforms.

Requirements:

• well-developed ability to communicate,
• computer handling proficiency and general knowledge of teleinformatic systems' usage,
• excellent german language knowledge in both speaking and writing,
• decent english language knowledge in both speaking and writing,
• excellent knowledge of social networking and netiquette,
• empathy and the ability to self-identify with players' problems,
• creative thinking and problem solving,
• dedication to bring the players the best support possible,
• passion for video games and knowledge of the mobile and social casino game market,
• independence.

Surprise us with these additional assets:

• experience in working at a similiar position or at customer service, practical experience with Zendesk customer support tool,
• knowledge of mobile operating systems, iOS and Android.

What you’ll get in return:

• attractive salary,
• a relocation package and support in finding new accommodation,
• flexible working hours,
• English or Polish language lessons if needed,
  
• type of contract tailored for your needs,
• ability to work together with an experienced team in amazing atmosphere,
• fresh fruit and soft drinks every day,
• access to Kindle readers with the latest industry standard e-books, and, of course, life insurance, Medicover health care program for you and your family, MultiSport card and integration trips and parties.

Send us your CV and become a part of Huuuge Games!

(Remember about including your consent to the processing of your personal data for the recruitment process. Please note that we will contact only selected candidates.)

By applying to Huuuge for this job, you agree to the Huuuge privacy policy available here. The controller of your data is the employer within the Huuuge group who is responsible for hiring the person according to the job post. Your data is being processed to review your application and to start and conclude the recruitment process, and we will continue to process your data in case of a potential legal claim related to the recruitment for the purpose of meeting such claim. Upon your consent, we will save your personal data in order to contact you regarding other job openings or opportunities after the position has been filled.

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