Community and Player Support Specialist

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All in! Games is a new major player in the digital entertainment market. Keep us in mind, we are gonna be loud!

We are a dynamically developing publishing house and a development team that creates and supports interesting projects for consoles and personal computers.
Due to continuous development, we are looking for people to join our Marketing and PR team.

Community and Player Support Specialist

If you're experienced in managing communities, Steam is not a mystery for you and you'd like to work in an awesome video games publishing company, then All in! Games is the best place for you!

MAIN QUESTS:

• Manage community hub of our games (more than 16 titles)
• Manage pages on Steam, PS Store, Nintendo Store, Microsoft Store
• Writing posts and updates for community
• Monitoring of competition activities
• Work as player support and answer to players on discussions

WHAT WE EXPECT:

• Strong communication skills
• Experience in the same position
• Experience with Steam
• Experience working with tickets (Zendesk)
• Awesome English and Polish skills (be able to easily communicate and write in both)
• Research skills
• Decent knowledge of the video games market
• Availability to work on shifts

NICE TO HAVE:

• Experience with PS Store
• Experience with Microsoft Store
• Experience with Nintendo Store
• Experience in the game industry
• Live and breathe games

WHAT WE OFFER:

• Join the awesome team in the dynamic developing game company
• Flexible working hours (core hours: 10:30 - 15:00)
• Work in our office (Kraków)
• B2B or umowa o pracę
• Attractive salary adequate to your skills
• And most importantly: work in the gaming industry and the opportunity to play our games during working hours!

Please add the following clause in your CV:
"Wyrażam zgodę na przetwarzanie danych osobowych zawartych w niniejszym dokumencie do realizacji procesu rekrutacji zgodnie z ustawą z dnia 10 maja 2018 roku o ochronie danych osobowych (Dz. Ustaw z 2018, poz. 1000) oraz zgodnie z Rozporządzeniem Parlamentu Europejskiego i Rady (UE) 2016/679 z dnia 27 kwietnia 2016 r. w sprawie ochrony osób fizycznych w związku z przetwarzaniem danych osobowych i w sprawie swobodnego przepływu takich danych oraz uchylenia dyrektywy 95/46/WE (RODO)."

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