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JUNIOR CUSTOMER SUPPORT SPECIALIST

We are looking for Customer Support Specialist for our flagship game - Landlord Real Estate Tycoon, and new games that are about to be launched.

Outline of Responsibilities

• You will work on engaging our community of huge group of active players.
• Providing high level customer service.
• Answering emails from players having problems with the game.
• Manage all user support enquiries, queries, questions and feedback.
• Assist with monitoring and reporting on key performance indicators.

Skills of Candidate

We believe you love games as we do, most of the things you will learn during your training.
We expect that you will have:
• Excellent written and verbal communication skills.
• Motivated with the ability to work independently and effectively manage workload.
• Computer literacy

For the right person, this job has the ability to put your career into hyperdrive working for a gaming studio. Company is located in Kraków, Ruczaj District at Krakowski Park Technologiczny (KPT)
http://www.kpt.krakow.pl

Company overview

Reality Games is a new and exciting mobile gaming studio. The Company is creating games and building a gaming engine that will allow us to take live, real world data and combine it with proven game mechanics to generate high retention mobile games.
The company has launched its first flagship game, Landlord Real Estate Tycoon https://www.facebook.com/LandlordGame , which uniquely combines the popular board game Monopoly, live, real world data taken from Foursquare and Facebook and proven game mechanics.

Check out video about our ideas

Our perks

• Leader's support
• Knowledge sharing
• Employee development is key for us!
• Fast-paced career
• Devices
• Beautiful office
• Flexible hours
• Growth budget
• Remote work
• Open kitchen
• Sport
• Team gatherings
• Stock option plan

How to Apply

If you are interested, please apply using this link (also available on our website https://reality.co)

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