Customer Support Specialist

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Ten Square Games – we’re playing a serious game.
If you wake up every day wanting to change reality, we’ll welcome you with open arms in Ten Square Games. Our main goal is to make our players’ lives better and put smiles on their faces.

Currently, our free-2-play business needs a Customer Support Specialist — someone just like you. Become one of us and let’s share our joint ideas with the rest of the world. Sounds good? Hurry up then. Grab the job now! When it’s gone, it’s gone.

Your everyday bread and butter would be:

• Supporting players with current problems;
• Receiving and processing issue reports;
• Completing individual tasks;
• Supporting product teams.

Musts:

• Minimum one year’s customer support experience;
• Ability to plan and prioritize workload;
• Engagement, excellent communication and teamwork skills;
• Advanced level of English.

Nice-to-have:

• Student status;
• Knowledge of Zendesk software or similar;
• Gamedev business experience.

We offer:

• Steady job in Wrocław;
• Remuneration based on experience and skills;
• Possibility to develop in the mobile technology business;
• Flexible working hours;
• Possibility to partly work from home (home office after trial period);
• Private medical care and Multisport card;
• Friendly environment, fresh fruit in the kitchen, playroom, table football, social meetings and company trips;
• Individually adjusted training sessions and workshops

So, hop on board! We look forward to meeting you soon.
And we’re sure you’ll fit in perfectly with our 200+ TSG team.

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More about us :)

The administrator of the personal data of our customers, shareholders, contractors and their employees, and other persons who contact us is Ten Square Games SA, with its registered office in Wrocław, read more: https://tensquaregames.com/wp-content/uploads/ADO_extended_en.pdf

Your personal data is processed for recruitment purposes for the position described in the job offer for the duration of the recruitment process and if you've given your consent to take part in the future recruitment processes - for 5 years.

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