Your short-term task is to set up processes of community management for our flagship product. All methods and technology choices are available at your disposal.
Your long-term task is to create a team of highly qualified community managers, to let them be a representative voice of our players.
You will work on engaging and managing our community of 14,000,000 players, and hopefully, in the next few months, this number will go to a hundred million.
RESPONSIBILITIES AT THIS POSITION:
- As a Community Manager you will interact with our players through social media channels and forums, to help improve our games with player feedback.
- Be a representative voice of our players in internal discussions to make sure they are represented and play an active role in our decision-making processes.
- Regularly engage with players at a 1:1 level, encouraging discussion and engagement to contribute towards the growth of the community.
- Stay in touch with our users on a daily basis on Facebook, Twitter, YouTube, forums, blogs, or any other medium where players come to discuss our games.
- Create and publish community content on our brand websites to inform and entertain our players.
- Communicate with our players and forum moderators to keep them up to date on changes, upcoming features, fixes, and the development roadmap.
- Follow-up user ratings and reviews in stores.
- Present periodical reports of Community feedback, suggestions, issue reports, and store reviews summarizing and highlighting key recommendations to Community Development and the game dev team.
Check below what we expect:
- Proven experience in the Free2play industry;
- Excellent multi-tasking skills and ability to work with a diverse group of people;
- Ability to self-start and work independently;
- Excellent verbal and written communication skills and a positive attitude are required.
- Strong ability to create and conduct presentations to a diverse audience;
--Nice to have: knowledge of blockchain and cryptocurrencies
and we offer:
- We’re offering attractive terms of cooperation tailored to your needs (full-time; B2B);
- You’ll be working with a friendly, supportive, and value-driven team;
- An interesting job with the opportunity to contribute and implement your own ideas;
- Flexible working hours and the possibility to work from home;
- Constructive cooperation is based on trust and respect for the employee;
- Modern office;
- Attractive Salary + Bonuses