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Player Support (Native US)

dla Huuuge Games (Warsaw)

Praca stała Programowanie

Huuuge Games -- Global, fast growing, Free-to-Play developer & publisher on a mission to Mars!

Join Huuuge Games and get your ticket to take part in one of the greatest stories ever told on gaming. We at Huuuge Games are all about making truly social games and people who love games and dream about building games played globally by millions, are who we are looking for.

We focus on creating superior real-time social gaming experiences and right now we are busy turning Free-to-Play casino truly social and exciting for broad global audiences.

Learn more about us from

Location: Warsaw

As a Player Support for US region, your main task is to provide professional help to players and users based in the USA.

Your responsibilities:

  • resolve problems reported by the players from the US region to ensure the highest possible level of customer satisfaction,
  • help in pointing out customer problems based on cultural differences,
  • gather players' opinions which might support the production team during making improvements to the games,
  • cooperate with production team to identify and fix potential support issues before new releases go live,
  • help us to improve in house built tools designed to make the Player Support work easier and more streamlined.

Our requirements:

  • native US origin,
  • great communication skills,
  • excellent knowledge of social networking and netiquette,
  • empathy and the ability to self-identify with players' problems,
  • creative thinking and problem solving,
  • dedication to bring the players the best support possible,
  • passion for video games and knowledge of the casual, mobile and social game market.

Surprise us with these additional assets:

  • previous professional experience in similar position (customer service),
  • practical experience with the Zendesk ticketing system,
  • knowledge of mobile operating systems, iOS and Android.

What you’ll get in return:

  • attractive salary,
  • relocation package and support in finding new accommodation,
  • Medicover health care program for you and your family,
  • MultiSport card,
  • life insurance,
  • integration trips and parties,
  • elastic working hours,
  • type of contract tailored for your needs,
  • ability to work together with an experienced team in amazing atmosphere,
  • a chance to develop your skills in the mobile entertainment business branch,
  • well supplied and equipped kitchen,
  • fresh fruit and soft drinks every day.

Make a significant advancement in your career and experience the benefits of being part of the Team Huuuge. We have an unique company culture that emphasizes everyday learning. This is the main reason why people choose Huuuge.

If you’re interested, please send your CV (in English) to and become a part of Huuuge Games!

Please also include the following statement with your application: „I hereby consent to the processing of my vital and personal data in so far as this is required under the ongoing and future recruiting processes, in accordance with the Act of August 29, 1997, on the Protection of Personal Information (JoL no. 133, item 883).”

Without the consent we can’t answer you, even if you’re the best candidate for the position. Thank you!

Zobacz więcej ofert dla Huuuge Games

Data publikacji: 2016-09-29

Liczba zgłoszeń: 1

Ofertę obejrzano: 226 razy

Maksymalny rozmiar 5 MB

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