Quality Assurance Project Manager

When it comes to QA and Testing for games, VR, and film & television, you need to consider solutions that work. We’ve got over 20 years of experience partnering with video game and entertainment companies from around the world. We give you Quality Assurance, Localisation, Compliance and Certification, and Customer Support that get it right the first time. Every time.

The position you are applying for is an office-based role. During the COVID-19 pandemic that is affecting many businesses around the world, we have taken precautions to protect our employees and families.

During this pandemic and until further notice, this role will be remote based (from your home ) and you will be supplied with the relevant equipment to carry out your role. You may be required to relocate to Poland at a later date. Once we have further updates, we will cascade accordingly and will return to the office once it is safe to do so!

About the role

Responsibilities:

• Assume full operational ownership of assigned clients
• Management of senior QA Technicians Associate QA Leads
• Identifying and preparing valuable metrics/KPIs and drive continuous improvement accordingly
• Prepare and deliver quotes and cost estimates for return business on owned accounts
• Anticipating, researching, and proposing purchases of testing tools and equipment relevant to assigned clients and or Project Leads
• Identifying improvements and escalate issues related to internal or external test strategy and processes to QA Manager
• Prepare and deliver weekly Spend Reports
• Proactively understanding and communicate staffing and resourcing requirements
• Provide status updates and escalate issues that affect client satisfaction to the Business Development team
• Review and optimise Test Design efforts to meet client requirements and drive continuous improvement
• Performing Line management and staff appraisals
• Take appropriate action based on trends identified in ESAT Surveys

Requirements:

• Real passion for games
• Proven experience as a QA Project Lead or QA Project Manager in the gaming industry
• People management experience
• Familiarity with console, mobile, and PC platforms
• Working knowledge of different bug databases
• Exceptional communication skills in the English language – both oral and written
• Ability to prepare client-facing presentations
• Proficiency in MS Office
• Ability to perform under time constraints and multitask

We offer:

• A full-time job based on a permanent contract and social package
• An opportunity to gain experience and develop skills within the interesting industry of video games
• Highly international and multicultural environment
• A challenging role with much space for your own initiatives
• The friendly and open work atmosphere