Player Support Specialist for Riot Games Account with Polish and English

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Are you fluent in Polish and looking to make your next career move abroad? If so, we have a great job opportunity for you in Sofia, Bulgaria!

TELUS International Europe is looking for passionate Player Support Specialists for Riot Games.

Join our growing TELUS team supporting League of Legends, VALORANT, Legends of Runeterra and TfT - get the job you will enjoy!

A typical day:

Help out our players with any issues they might have via tickets & chat only
Provide the best player experience by showing case by case player-oriented attitude
Identify trending issues and bugs submitted by players and communicate them to the appropriate teams
Collaborate with a passionate team of gamers in order to give our support experience a player to player feel

*Please note that the position is based in Sofia, Bulgaria and we will assist you to relocate!

Sounds good, right?

If you have:

Fluency in Polish and a good command of English
Gaming experience - you have played games recently and you can relate to a player’s concept, community, and mindset
Player empathy and understanding a player’s perspective when tackling their issues
Understanding of Player Support
Desire to help the players as best as possible and to contribute to the team’s success

We Offer:

Relocation Assistance
Attractive salary
Оnline training and temporary Work from Home opportunity
A friendly, supportive and collaborative team environment with great energy
Career development opportunities
International modern working environment (Relax zones, PlayStation and billiard corners)
Special benefits for our team members (e.g. gym, yoga classes, massages and corporate psychologist in the office and many others)
Employee referral bonuses
Supportive work-life balance policies
Continuous assistance and learning
Employee Relations team to help new hires integrate in the local lifestyle and culture

We care about the well–being of our employees, invest in their future growth, encourage fun and team-building initiatives!

It sound like the perfect job for you? APPLY NOW!

About us: TELUS International Bulgaria is the leader in the BPO sector with a team of over 3800 people in Sofia and Plovdiv. We have almost 55,000 team members across 20 countries. TELUS International Bulgaria offers contact center solutions, ITO and creative customer service support for global customers in over 50 languages.

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