(Client) QA Tester

---

Product Madness is one of the world's largest mobile game studios, with a global presence. Founded in 2007, we’re today a top-grossing leader in social casino mobile games that are crafted with passion and commitment. Our ambition is to entertain millions of players around the world with our remarkable titles that include Heart of Vegas, Cashman Casino, Lighting Link and FaFaFa™ Gold.

We are Mad about games and the way they bring people together, and that passion and culture is what holds us together as a studio, connects us with the partners we collaborate with, and is what links us to our sister studios across the world.

As a (Client) QA Tester you will be responsible for supporting the quality efforts of Product Madness’ portfolio of applications. Working closely with your respective QA Lead(s), you will use a range of technical and non technical tools and be on the frontline for testing releases before they reach our customers, ensuring the utmost quality from start to finish.

Duties

• Ensure all Client releases are to the highest standard, both in terms of defect mitigation & user experience, assessing and plugging any gaps that do reach Live
• Run various tiers of Test Passes in order to offer the appropriate level of coverage for any given release
• Flag potential gaps in the creation, maintenance and implementation of dedicated test suites, sessions and associated test cases
• Work closely with your respective QA Lead(s) to manage your time according to the business’ needs and the products roadmaps, jumping between responsibilities as and when the business requires
• Source, document, track & regress issues you come across
• Prioritise and investigate Live issues as and when reported by our Customer Support team, using Live analytics to monitor, highlight and help resolve these in a timely fashion
• Manage your testing on an array of devices and OS’s tailored to Product Madness’ audience
• Exploratory testing at various points throughout the Software Developer Life Cycle
• Follow QA processes as documented and help define and build new ones to achieve maximum efficiency as the business continues to grow

About You

• Strong verbal/written communication & an excellent attention to detail
• Strong time management, accountability and organisational skills
• Energetic, enthusiastic and self-motivated
• Flexible to an agile setup with the ability to multitask, managing coverage for multiple high profile mobile projects with strict deadlines
• Extensive knowledge of JIRA and / or similar bug tracking tools
• Extensive knowledge of Testrail and / or similar test suite management tools
• Knowledge of Client to Server communication, including use of tools such as Charles or similar

Why Product Madness?

Product Madness is so much more than just a Pool table and a foosball game.
We believe in an honest and transparent approach with our teammates. Company wide weekly Town Halls, All Hands and strategy meetings are just a few ways in which we encourage an open and honest path to achieving complete transparency. Despite a pandemic, there isn’t a day where we don’t feel connected to one another.

With frequent events, workshops, giveaways, slack coffee and donut sessions we have definitely brought on our office culture to this new virtual world of zoom calls.

We also try to cater for all our staff’s needs – be that a freshly brewed cappuccino made by our professional barista in our free coffee shop or by providing a bountiful supply of tasty snacks to keep us refueled and buzzing.

We love to organise plenty of social get-togethers and action-packed activity days, be it slipping inside an inflatable bumper ball for a mad session of football zorbing or throwing caution to the wind and traversing giddy treetop rope courses at Go Ape. On top of these team-building activities, our lunch and learn workshops, not to mention the lavish Christmas and summer parties, foster that ‘work hard, play hard’ mantra. Our offices are based in the heart of the metropolises of London and Lviv, surrounded by an abundance of diversity and inspiration to keep those ideas flowing.

Our Values

People First
We have the deepest respect for our people and their well being. We know they are exceptionally talented and will always have a choice. We want them to re-choose us every day. We are committed to building a culture where each person's voice will always be heard and addressed.

MAD for More
Always improving, innovating and never settling for the existing. We push all boundaries with courage and ambition to become the world’s best games company.

Champion Together
We excel at what we do but yet remain humble and helpful to our teammates. We champion one another and hold each other to high standards without any egos.

Globally Inclusive
We are all Equal - regardless of the language we speak, where we live, our gender, religion or culture we come from. We want to build a global home, where everyone has the equal opportunity to make an impact.

Customer Focused
We always think from the customer's perspective - be it players or internal customers. Improving their experience and joy is what drives us. Every client's success is our big win!

---