Marketing Operations Associate

Company Summary
Product Madness is one of the world's largest mobile game studios, with a global presence. Founded in 2007, we’re today a top-grossing leader in social casino mobile games that are crafted with passion and commitment. Our ambition is to entertain millions of players around the world with our remarkable titles that include Heart of Vegas, Cashman Casino, Lighting Link and FaFaFa™ Gold.
We are Mad about games and the way they bring people together, and that passion and culture is what holds us together as a studio, connects us with the partners we collaborate with, and is what links us to our sister studios across the world.

Summary
As the Marketing Operations Associate, you will be joining our amazing Game Operation Team, where you will be tasked with managing the day to day activity of the GameOps team. This will include managing the delivery of strategy, executing, analysing CRM campaigns and events.
We’re looking for a team player with a business sense, technical skills and a keenness for problem-solving. As a Marketing Operations Associate, you’ll work closely with our GameOps and Product teams to ensure the smooth running of all the events, promotions, marketing events and live A/B tests. You’ll also be in charge of all related technical aspects to enable events and promotions both inside and outside the game.

What You'll Do
Manage the operation of monetization and product activities inside the game through the game’s back end system: setting up promotions, controlling game features, creating pricing configurations, segmentation, etc.
Lead overall production and execution of email marketing campaigns in collaboration with the GameOps Manager.
Be responsible for ensuring the smooth running of all promotions, events and live tests.
Schedule game features and events through the game’s back office system.
Work with the QA team to make sure campaign configurations are working in the live version.
Closely collaborating with other teams across the business: GameOps, Art, Product, Community, QA.
Conduct daily monitoring on tests and new initiatives
Analysing the performance of your activities, reporting on relevant KPIs and sharing the learnings with the wider business.
Present deliverables that will impact business decisions (analysis, process changes and more) to senior management
Work with the Community & Social leads to ensure development and execution of community and social media campaigns aligned to the project objectives

What We're Looking For
Requirements
Must:
You are analytical with a keen interest to dive into data to provide insight and make the most informed decisions possible.
You have managed multiple projects or campaigns at the same time and you have a strong sense of priorities to get things done in the most efficient way.
Student in the last year or have a degree in operations management, marketing, data management, business administration, or a related field.
Advantage:
You have experience managing marketing campaigns via email, push, social media and ingame messages (pop ups)
You have experience of running AB test

About you
You are super organised and have exceptional planning skills.
Detail oriented with focus on delivering results.
Self-starter, takes initiative, with the ability to juggle multiple priorities under pressure and tight deadlines in a fast paced and changing environment.
You have great interpersonal skills and are able to communicate effectively with your team members and other teams across the business.
Proactive and creative with the drive to improve and continuously learn
Technical understanding and experience of back office tools
English proficiency both spoken and written – must

Benefits
Medical Insurance Prestige VIP Plus package 100% covered by Product Madness
Sport and Wellbeing package - 270 PLN per month - Includes: MultiSport Plus Cards 100% covered by Product Madness or Refund for your chosen sport and well-being services such as massage, psychotherapy, physiotherapy
1000 PLN bonus for blocked 10 day annual leave once per year
Free additional holidays during the year
Shorter working hours during summer time
Free holiday on your Birthday week

Why Product Madness?
Product Madness is so much more than just a Pool table and a foosball game.
We believe in an honest and transparent approach with our teammates. Company wide weekly Town Halls, All Hands and strategy meetings are just a few ways in which we encourage an open and honest path to achieving complete transparency.
Despite a pandemic, there isn’t a day where we don’t feel connected to one another.
With frequent events, workshops, giveaways, slack coffee and donut sessions we have definitely brought on our office culture to this new virtual world of zoom calls.
We also try to cater for all our staff’s needs – be that a freshly brewed cappuccino made by our professional barista in our free coffee shop or by providing a bountiful supply of tasty snacks to keep us refueled and buzzing.
We love to organise plenty of social get-togethers and action-packed activity days, be it slipping inside an inflatable bumper ball for a mad session of football zorbing or throwing caution to the wind and traversing giddy treetop rope courses at Go Ape. On top of these team-building activities, our lunch and learn workshops, not to mention the lavish Christmas and summer parties, foster that ‘work hard, play hard’ mantra. Our offices are based in the heart of the metropolises of London and Lviv, surrounded by an abundance of diversity and inspiration to keep those ideas flowing.

Our Values
People First
We have the deepest respect for our people and their well being. We know they are exceptionally talented and will always have a choice. We want them to re-choose us every day. We are committed to building a culture where each person's voice will always be heard and addressed.
MAD for More
Always improving, innovating and never settling for the existing. We push all boundaries with courage and ambition to become the world’s best games company.
Champion Together
We excel at what we do but yet remain humble and helpful to our teammates. We champion one another and hold each other to high standards without any egos.
Globally Inclusive
We are all Equal - regardless of the language we speak, where we live, our gender, religion or culture we come from. We want to build a global home, where everyone has the equal opportunity to make an impact.
Customer Focused
We always think from the customer's perspective - be it players or internal customers.
Improving their experience and joy is what drives us. Every client's success is our big win!