Community Manager (Community Content Coordinator)

We are looking for an energetic and self-motivated Community Manager who will be responsible for community-related tasks including relationship management, sentiment analysis, and trafficking of Social Media content plans.
If you’re passionate about games and people, and you feel like you share these ideals, we’d like to hear from you!

Your daily tasks

• execute trafficking of content from the Community team on Techland-owned social channels. This includes ad hoc asset management and coordination with internal teams on localization or publishing timeline requirements;
• optimize the pipeline of player-facing content as per our global publishing calendars, and act as a source of information and knowledge; you'll know the ins-and-outs of what the Community team has coming and how we're talking about it;
• managing local social media channels and publishing calendars for Dying Light;
• motivating and engaging our players on a daily basis;
• contributing to the global communication vision and project selection;
• monitoring trends, proposing, and incorporating best practices for social media;
• regular analysis and reporting on channel growth, community sentiment and initiatives;
• collecting and presenting community feedback;
• cooperating with Brand Management and Publishing departments to synchronize communication activities;
• cooperating with other departments in order to plan and obtain content.

Qualifications

• 3+ years experience in social media content or community management;
• strong written and verbal communication skills in English;
• eye for QA, spotting and tackling errors quickly;
• have marketing experience - launching marketing campaigns, creating marketing assets;
• have used project management support tools (Jira, BaseCamp, others) can set priorities on a scale encompassing several projects, can make a holistic analysis of costs and time, can change the specification and can determine how changes in it affect the delivery time;
• experience in managing communication, with a focus on community management;
• familiarity with the video games industry;
• creativity, proactivity, and the ability to think "outside the box";
• the ability to easily make new contacts and maintain them;
• a high level of maturity, a strong work ethic and a professional attitude.

What we can offer:

• a wide array of benefits: private medical care, life insurance, relocation support, pro-health campaigns, psychological support, gifts for different occasions, bonuses,
• an outstanding work atmosphere in a highly-skilled team of professionals, with flexible working hours, no dress code, and full support of the dedicated HR Business Partner,
• a constant stream of company newsletters, PR & project updates so you will always be in the know, many opportunities for personal development: a dedicated development budget for each employee, extra two paid days for training and CSR, stable career paths, extensive internal and external training, and financing of English and Polish language classes,
• state-of-the-art offices filled with chillout zones, a fully equipped kitchen, a gym (Wrocław office), and a free underground car park (Wrocław office).