Player Support Specialist for Riot Games Account with Polish and English

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*Please note that the position is based in Sofia, Bulgaria and we will help you to relocate.

TELUS Digital Bulgaria is looking for passionate player support specialists for Riot Games.

Join our growing TELUS team supporting League of Legends, VALORANT, Legends of Runeterra, and TfT - get the job you will enjoy!

A typical day:

Help out our players with any issues they might have via tickets & chat only
Provide the best player experience by showing case by case player-oriented attitude
Identify trending issues and bugs submitted by players and communicate them to the appropriate teams
Collaborate with a passionate team of gamers in order to give our support experience a player-to-player feel

Sounds good, right?

If you have:

Fluency in Polish and a good command of English
Gaming experience - you have played games recently and you can relate to a player’s concept, community, and mindset
Player empathy and understanding a player’s perspective when tackling their issues
Understanding of Player Support
Desire to help the players as best as possible and to contribute to the team’s success

We Offer:

Relocation Bonus: €1,500 Gross (paid in 2 instalments) - to support relocation and initial rent costs
21 Days of Company-Provided Accommodation on arrival, and assistance in finding a long-term home
Fully paid training

Stable job and career development opportunities
Attractive salary
Additional health insurance
50+ benefits and services to choose from
Positive international working environment
Support and learning
Employee referral bonuses

We care about the well–being of our employees, invest in their future growth, and encourage fun and team-building initiatives!

Does it sound like the perfect job for you? APPLY NOW!

About us: TELUS Digital Bulgaria is the largest employer in the CX (Customer Experience) industry in the country with over 4,600 team members. The company provides a broad portfolio of services - designing, building, and delivering next-generation digital services, AI solutions, customer experience, and much more. The company's primary focus is strict adherence to all procedures and practices. We are an independent outsourcing services provider and do not function as a local representation of our partners.

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