Junior Desktop Support Technician

QLOC offers first-class services for the video game industry. We love games and we love to co-develop games even more! Our broad range of services include development, art, testing, and localization. We offer first-class services for the biggest players in the video game industry – EA, Capcom, Warner Bros., CD PROJEKT RED, Activision and BANDAI NAMCO Entertainment among many others. We work on the biggest gaming platforms, state-of-the-art technologies and games powered by Unreal Engine, or custom engines like Frostbite or REDengine. We have helped enhance and move Cyberpunk 2077, Mortal Kombat, Clair Obscur: Expedition 33, Dying Light: The Beast, Dark Souls Remastered, Europa Universalis V, The Witcher 3: Wild Hunt (and many more) to new platforms, taking great joy in the process and sharing passion with players around the world.

Junior Desktop Support Technician

As one of the #QLOCdragons you will be responsible for:
• Installing, reinstalling, updating and repairing hardware and software,
• Diagnosing and repairing faults in computer systems and applications during software testing,
• Providing technical support services for the company's employees through personal, telephone or e-mail assistance for the dynamically changing environment of the software being tested,
• Technical care of IT equipment,
• Purchase and records of IT equipment,
• Preparing jobs for new employees of the company,
• Preparing reports for superiors.

What do we require of you:
• Very good knowledge of Microsoft Windows 10/11 and MS Office at the level of configuration and troubleshooting,
• Knowledge of working in a domain environment,
• Very good knowledge of the construction and operation of computer hardware,
• Independence, conscientiousness, meticulousness, responsibility and regularity,
• Ability to work under time pressure,
• Communicativeness and the ability to work in a team,
• Good command of spoken and written English,
• Very good knowledge of the Polish language,
• Openness and readiness to constantly learn and improve qualifications.

Additional advantages will be:
• Ability to solve problems with video games (PC, consoles),
• Higher education in a major (or during studies),
• Experience in a similar position.

What can we offer you in return:
• Full-time employment contract.
• Shift work from 7 a.m. to 9 p.m.
• Daily contact with the latest technologies and top-class computer hardware.
• Opportunity to broaden your qualifications by obtaining official Microsoft certificates.
• Co-financing of the Multisport package with access to the best sports facilities, after a trial period.
• Co-financing for private medical care, after the trial period.
• Workplace in a modern office building.
• Working in a young, friendly team.
• Dragons Academy - knowledge and skills exchange events.
• Dragothon - an internal sports challenge with prizes.

We believe in creating equal opportunities for all candidates, regardless of their background. We place a strong emphasis on respecting diversity and promoting integration within our company culture. As a result, we guarantee that every qualified candidate will be given fair consideration.

If you want to read about processing your personal data during recruitment, check out this page: https://q-loc.com/privacy-policy/personal-data-processing/

In accordance with the Whistleblower Protection Act, the internal reporting procedure can be found at: https://q-loc.com/whistleblowing/