IT Engineer

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We're seeking an experienced, generalist IT Engineer - someone who thrives in a fast-paced, creative environment and enjoys tackling a wide range of IT challenges.

You'll be the go-to person for IT systems, infrastructure, event support, and user requests. This is a hands-on, high-impact role with significant independence and real influence over the direction of our IT department.

Responsibilities:

• IT support - daily technical support for developers and all staff; diagnosing and resolving issues efficiently.
• Workstations & hardware - preparing, configuring, and optimizing machines for different development roles, plus ongoing maintenance, asset tracking, and software license records.
• Identity & access - managing user accounts, permissions, and security policies across company systems, including onboarding and offboarding.
• Security & continuity - maintaining backups, disaster recovery procedures, patching and update cycles, and running basic vulnerability checks.
• Network - administering, monitoring, and troubleshooting wired and wireless infrastructure.
• Event support - setting up and running equipment for company events (streaming, recording, cameras, microphones, sound).

You'll also have input into how the IT department develops - our tooling, policies, and technical direction - working closely with the rest of the team.

Requirements:

• Generalist mindset - comfortable across IT support, infrastructure, and operations rather than specialized in one narrow area.
• Strong communication - explains technical topics clearly to both technical and non-technical colleagues; responsive and proactive.
• Self-organization and ownership - manages own priorities and takes tasks through to completion. Quick learner - picks up new tools and adapts to shifting requirements.

Technical expertise:

• Solid hands-on experience in IT support, hardware setup, and Windows troubleshooting.
• Familiarity with device management and patch management for workstations.
• Experience administering and monitoring wired and wireless network infrastructure.
• Working knowledge of IT security practices and how policies are applied in day-to-day operations.
• Practical experience administering Microsoft 365 and Entra ID (Azure AD) - users, groups, licenses, MFA, conditional access.
• Solid working knowledge in administration, synchronization, and integration of identities in hybrid Active Directory and Entra ID environments.
• Experience in configuring and securing hybrid and internet-facing services with modern authentication and security best practices.
• Experience with a ticketing system and some form of IT asset inventory (ideally Jira Service Management).
• Scripting for automation (PowerShell, Python, or similar) - enough to remove repetitive work.
• Experience with backup tools and processes.

Nice to have:

• Familiarity with game development environments, workflows, and tools.
• Experience with console devkits and platform holder requirements, or willingness to learn (NDA-bound environment).
• Linux administration.
• Security and compliance auditing of internal or third-party infrastructure.

Languages:

• Polish - advanced (C1 minimum).
• English - intermediate (B2 minimum).

Location:

• Onsite in Katowice with a hybrid option after onboarding (minimum 3 days onsite, up to 2 remote).

Salary:

• Salary starting from 7500 PLN gross (Contract of Employment).

We offer:

• Flexible work hours - core hours 10:00–15:00.
• Office-first hybrid work model: three days in the office, with up to two days of remote work available per week.
• Private healthcare and life insurance.
• Co-financed Multisport card.
• English lessons.
• Relocation assistance (optional).
• No crunch, no non-compete policy.
• Pet-friendly office.
• Co-financed participation in conferences and workshops.

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